Shipping policy

Shipping Policy:

At Designer Wallcoverings our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Orders for in-stock items typically ship within 1 week of order. Other items may be produced on-demand or imported from overseas. If your project has a close deadline, please contact us to discuss expedited options.

Sample orders are sent from our Los Angeles headquarters. Some samples are held in our library and ship via USPS mail within 1-2 business days. Other samples are ordered in from our mills. Those samples may take 1-2 weeks before shipping. If you need samples right away, please contact us to discuss expedited options.  

Processing time: Order processing, production, and packaging. All orders are sent to the manufacturer/warehouse within 24 hours after the order is placed. The manufacturer/warehouse processes the orders, which can take up to 1–3 days.

Delivery time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are delivered directly in about 3-7 business days. International delivery usually takes about 1-2 weeks. 

** Some specialty items have a production lead time. These are made-to-order items and require additional time for production. Contact our team directly to learn more. **